IT Security Expert (Customer Success)

Responsibilities

• Help our clients to create a security awareness program for their organization.
• Design installation & configuration of Lucy in large enterprise environments.
• Establish strong customer relationships and maintaining positive customer feedback.
• Assess clients’ security posture using our security evaluation tools (email security pen-testing)
• From time to time use your security knowledge to create security awareness content to educate employees across the globe.

Technical Requirements

• IT Security skills, backed up by education and/or professional experience
• CISA / CISM / CISSP certificates are an advantage.
• Good technical understanding of how mail systems work & mail security (SPF, DKIM, S/MIME, and so on)
• Good technical understanding of Identity and Access Management (AD, LDAP)
• Can manage basic code editing in JavaScript, HTML, VB.
• Understanding the architecture of big organizations and the way they work.

General Requirements

• Customer-focused mindset and a professional, “can-do” attitude.
• High standards of professionalism and work ethics.
• Languages: Fluent French & Spanish are the minimal requirements; Good English is important as well.
• Availability to travel up to 10% of the time (within Spain & France or to conferences abroad).

Benefits

• Flexible hours & home office.
• International and multicultural environment.
• Training & Development.
• Career opportunities in a successful, fast-growing company.
• Work location: Home office by default